Orders placed by 12 noon (Monday - Friday) are usually shipped within 2-3 working days. This excludes photo clocks and beer mats which are dispatched in 3-4 working days. Working days are Monday - Friday excluding bank holidays.
We send everything by Royal Mail First Class post, with the exception of Giant Cards and Photo Montage Prints, which are sent with a next working day courier. Please note that the courier service is Monday to Friday only (excluding bank holidays). Couriers deliver between 8.30am and 6.00pm and deliveries will need to be signed for.
European postage is via international air mail. Please note that this is an untracked service. Please allow up to two weeks to receive your item before contacting us for non delivery.
At Snapajack we are only interested in 100% customer satisfaction.
If you are in any way dissatisfied with your purchase then please email us at firstname.lastname@example.org, we’ll be happy to do what we can to rectify the situation.